Refund Policy for WeWorks Interiors:

  1. Overview: WeWorks Interiors strives to provide exceptional interior design services to our clients. We understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be granted.

  2. Eligibility for Refunds: Refunds may be considered under the following circumstances: a. Service Cancellation: If you decide to cancel our services before the project commences, you may be eligible for a refund. The refund amount will be determined based on the work completed and any applicable cancellation fees. b. Unsatisfactory Service: If you are dissatisfied with our services and can demonstrate that the deliverables do not meet the agreed-upon specifications or quality standards, you may be eligible for a refund. We reserve the right to rectify any issues and offer alternative solutions before considering a refund. c. Failure to Deliver: In the event that WeWorks Interiors fails to deliver the agreed-upon services due to unforeseen circumstances or events beyond our control, you may be eligible for a refund of the unused portion of the fees paid.

  3. Refund Request Process: To initiate a refund request, you must contact WeWorks Interiors in writing or via email. Provide detailed information explaining the reason for the refund request, along with any supporting documentation or evidence. We will review the request and respond within a reasonable timeframe.

  4. Refund Determination: The determination of whether a refund will be granted and the refund amount will be at the sole discretion of WeWorks Interiors. Factors such as the stage of the project, work completed, and the extent of the issue will be considered in the decision-making process.

  5. Refund Payment: If a refund is approved, the refund will be processed using the original method of payment. Please allow a reasonable period for the refund to be processed and reflected in your account. We are not responsible for any delays in processing by third-party payment processors.

  6. Non-Refundable Fees: Certain fees, such as non-refundable deposits or administrative fees, are non-refundable and will not be included in the refund amount.

  7. Limitations: WeWorks Interiors reserves the right to refuse a refund request under the following circumstances: a. Changes in Project Scope: If you request significant changes to the project scope or specifications after work has commenced, a refund may not be granted. b. Third-Party Expenses: Any third-party expenses incurred on your behalf, such as material purchases or subcontractor fees, are non-refundable. c. Dissatisfaction Due to Personal Preferences: Refunds will not be granted solely based on personal preferences or aesthetic choices.

  8. Dispute Resolution: If there is a dispute regarding a refund request that cannot be resolved amicably, both parties agree to engage in mediation or other alternative dispute resolution methods before pursuing any legal action.

It is important to review and understand this Refund Policy before engaging our services. If you have any questions or concerns, please contact us for clarification before proceeding with our services.

 

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